
iControl Edge offers highly cost-effective Quality of Experience (QoE) monitoring for cable/IPTV/satellite service providers, using automated set-top box signal monitoring. The system uses advanced HD/SD probing, with content identification plus macro-block and lip sync error detection. Alarms are configurable on a channel by channel basis, and trigger recording to speed diagnosis.
Highly automated monitoring
- Highly automated Quality of Experience monitoring over IP, with minimal operating costs
- Based on Monitoring by Exception, with all the channels continuously monitored to assess if they have any errors, or are outside pre-set signal limits
- Whenever signals breach alarm thresholds, the system immediately directs the operator to the faults, using the intuitive interface, to help reduce the Mean Time to Repair
- Advanced cycling engine allows a small number of set-top boxes to monitor hundreds of channels.
Advanced probing
- iControl Edge can perform the most sophisticated HD/SD electronic probing, including content identification plus macro-block and lip sync error detection
- New iControl Lip Sync Monitoring option allows lip sync error detection and measurement to be performed, using Densité modular processing and probing cards (See iControl Lip Sync Monitoring)
- Comprehensive monitoring capabilities also include simpler error detection, including video black, video freeze and audio loss
- Electronic monitoring is performed without operator intervention, and this allows facilities to address any signal problems at a very early stage
Fast diagnostics
- iControl Edge simplifies a facility's fault finding process to reduce the Mean Time To Repair (MTTR), and help maintain a high Quality of Experience
- When a video or audio error is detected, alarms are automatically raised and logged, and the signal is recorded to simplify diagnostics and reduce the MTTR
- Video/audio streaming also contributes to more effective monitoring and faster fault resolution
Per channel configuration
- Monitoring capabilities and alarming thresholds for each channel can be adjusted individually to address their specific requirements
- Overall monitoring costs can be minimized, without compromising monitoring effectiveness where it counts
- Monitoring can be configured quickly, and this allows rapid adjustments to be made to device IDs, locations, signals and alarm thresholds
- Simplicity minimizes the installation time, and reduces on-going costs
Scales to Network Management System
- iControl Edge offers quick deployment of highly effective Quality of Experience monitoring
- System can be easily expanded to cover hundreds of channels across multiple locations
- System can grow into a fully featured, end-to-end Network Management System